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Questions about your order, a product, or anything else — reach out and a real person will get back to you.
hello@novucart.com
We reply within 24 hours on business days.
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Fastest way to reach us for urgent order queries.
Order Issues
If there is a problem with your order — wrong item, damaged on arrival, or a missing delivery — email us with your order number and we will make it right within 24 hours.
View My OrdersWholesale Enquiries
Looking to order in bulk for a restaurant, store, or business? Email us with your requirements and we will provide a quote within 48 hours.
wholesale@novucart.comBusiness hours: Monday – Friday, 9am – 6pm. We aim to reply to all messages within 24 hours. Orders placed on weekends are processed the next business day.